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Category: Books

Redshirts: A Novel with Three Codas by John Scalzi

I bought this book on Audible and listened to it using the Audible app on my iPhone.

John Scalzi and Wil Wheaton do it again. Redshirts is good fun in a goofy sci-fi story that I am surprised has not been made into a TV mini-series. Maybe someone will make a web series out of it one day.

From the publisher:

Ensign Andrew Dahl has just been assigned to the Universal Union Capital Ship Intrepid, flagship of the Universal Union since the year 2456. It’s a prestige posting, and Andrew is thrilled all the more to be assigned to the ship’s Xenobiology laboratory. Life couldn’t be better…until Andrew begins to pick up on the facts that (1) every Away Mission involves some kind of lethal confrontation with alien forces; (2) the ship’s captain, its chief science officer, and the handsome Lieutenant Kerensky always survive these confrontations; and (3) at least one low-ranked crew member is, sadly, always killed.

Not surprisingly, a great deal of energy below decks is expended on avoiding, at all costs, being assigned to an Away Mission. Then Andrew stumbles on information that completely transforms his and his colleagues’ understanding of what the starship Intrepid really is…and offers them a crazy, high-risk chance to save their own lives.

"2012 John Scalzi (P)2012 Audible, Inc.

I rate this book a 7 out of 10 and recommend it to anyone looking for a funny sci-fi romp.

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Flowers for Algernon by Daniel Keyes

I bought this book from Audible and listened to it with the Audible app on my iPhone.

I have heard about this book many times but have never read it or watched one of the movies or TV shows based on it, but I decided it was about time that I did. Written originally as a short story in 1958 and later in 1966 as a novel it is an amazing tale of a mentally challenged man who science turns into a genius with an incalculably high IQ even though he still has the emotions of a child.

As narrator Jeff Woodman brings this story to life, he does an incredible job presenting Charlie through his many changes and growth along with the people around him that I regularly forgot that only one actor was conveying the story. Not many narrators have done that for me and this performance is the best I have heard in an audio book so far.

From the publisher:

Charlie Gordon knows that he isn’t very bright. At 32, he mops floors in a bakery and earns just enough to get by. Three evenings a week, he studies at a center for mentally challenged adults. But all of this is about to change for Charlie. As part of a daring experiment, doctors are going to perform surgery on Charlie’s brain. They hope the operation and special medication will increase his intelligence, just as it has for the laboratory mouse, Algernon. Meanwhile, each day Charlie keeps a diary of what is happening to him. This is his poignant record of the startling changes in his mind and his life.

Flowers for Algernon was first published as a short story, but soon received wide acclaim as it appeared in anthologies, as a television special, and as an award-winning motion picture, Charly. In its final, expanded form, this haunting story won the Nebula Award for the Best Novel of the Year. Through Jeff Woodman’s narration, it now becomes an unforgettable audio experience.

©1966 Daniel Keyes; (P)1998 Recorded Books, LLC

I rate this book a 10 out of 10 and recommend it to any adult. The story is very intense and the subject matter is inappropriate for children. I do not think I would have reacted well to this story in primary school, maybe as a senior in high school I would have been able to appreciate it, but not before.

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Cold Days: The Dresden Files, Book 14 by Jim Butcher

I bought this book on Audible and listened to it using the Audible App for iPhone.

James Marsters is back and as great as ever, in my opinion he IS the voice of Harry Dresden, no other will do. His performance is great.

In his new role as the Winter Knight Harry Dresden leaves me feeling flat. I plan on listening to it again in a couple of months to see if I feel this way after a second listen and will update this review.

From the publisher:

Harry Dresden lives!

After being murdered by a mystery assailant, navigating his way through the realm between life and death, and being brought back to the mortal world, Harry realizes that maybe death wasn’t all that bad – because he is no longer Harry Dresden, Chicago’s only professional wizard. He is now Harry Dresden, Winter Knight to Mab, the Queen of Air and Darkness.

After Harry had no choice but to swear his fealty, Mab wasn’t about to let something as petty as death steal away the prize she had sought for so long. And now, her word is his command, no matter what she wants him to do, no matter where she wants him to go, and no matter who she wants him to kill. Guess which one Mab wants first?

Of course, it won’t be an ordinary, everyday assassination. Mab wants her newest minion to pull off the impossible: kill an immortal. No problem there, right? And to make matters worse, there exists a growing threat to an unfathomable source of magic that could land Harry in the sort of trouble that will make death look like a holiday.

Beset by enemies new and old, Harry must gather his friends and allies, prevent the annihilation of countless innocents, and find a way out of his eternal subservience before his newfound powers claim the only thing he has left to call his own… his soul.

©2012 Jim Butcher (P)2012 Penguin Audio

I rate this book a 6 out of 10 and consider it a must read for Harry Dresden fans. Hopefully the next book will be better.

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Agent to the Stars by John Scalzi

I bought this book on Audible and listened to it using the Audible app on my iPhone.

John Scalzi and Wil Wheaton knock another one out of the park. I am not listening to their books in any particular order so I am not sure if they are getting better or if I am learning to enjoy the writing and performance more and more.

This is a great story with a handful of plot holes that distracted me a bit in the second half, but not so much as to ruin the book. I really enjoyed how the alien changes as his form changes, keeping some of his original personality while picking up a lot of the new forms personality. Very well played.

From the publisher:

The space-faring Yherajk have come to Earth to meet us and to begin humanity’s first interstellar friendship. There’s just one problem: They’re hideously ugly and they smell like rotting fish. So getting humanity’s trust is a challenge. The Yherajk need someone who can help them close the deal. Enter Thomas Stein, who knows something about closing deals. He’s one of Hollywood’s hottest young agents. But although Stein may have just concluded the biggest deal of his career, it’s quite another thing to negotiate for an entire alien race. To earn his percentage this time, he’s going to need all the smarts, skills, and wits he can muster.

©2005 John Scalzi (P)2010 Audible, Inc.

I rate this book a 9 out of 10 and recommend it to anyone that likes funny sci-fi.

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Soon I Will Be Invincible by Austin Grossman

I bought this book on Audible and listened to it on my iPhone using the Audible app.

This is the first book I have gotten lately from Audible that left me very disappointed. It is a highly rated book, but it didn’t work for me.

Paul Boehmer does a good job with Doctor Impossible’s portion of the story but Coleen Marlo comes across as flat and lifeless, just dull and a little bored.

I got really tired of hearing "origin" stories over and over again which make up the majority of the story. Maybe I just don’t like superhero stories very much and maybe this story is a stereotypical superhero story with the only twist being that it is presented in both a superhero and supervillain’s viewpoint.

Anyway, it did not work for me at all.

From the publisher:

Doctor Impossible, evil genius, diabolical scientist, wannabe world dominator, languishes in a federal detention facility. He’s lost his freedom, his girlfriend, and his hidden island fortress.

Over the years, he’s tried to take over the world in every way imaginable, using doomsday devices of all varieties (nuclear, thermonuclear, nanotechnological) and mass mind control. He’s traveled backwards in time to change history, forward in time to escape it. He’s commanded robot armies, insect armies, and dinosaur armies. A fungus army. An army of fish. Of rodents. Aliens. All failures. But not this time. This time it’s going to be different.

Fatale is a rookie superhero on her first day with the Champions, the world’s most famous superteam. She’s a patchwork woman of skin and chrome, a gleaming technological marvel built for the next generation of warfare. Filling the void left by a slain former member, we watch as Fatale joins a team struggling with a damaged past, having to come together in the face of unthinkable evil.

Soon I Will Be Invincible is a thrilling first novel, a fantastical adventure that gives new meaning to notions of power, glory, responsibility, and (of course) good and evil.

©2007 Austin Grossman; (P)2007 HighBridge Company

I rate this book a 3 out of 10 and do not recommend the audiobook.

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A Dirty Job by Christopher Moore

I bought this book from Audible and listened to it using the Audible app on my iPhone.

This book was a big surprise for me, the story is fantastic and the performance is top notch. Fisher Stevens does an amazing job bringing every character to life and delivering the dry humor in a way that makes it crack me up.

I have always loved stories about Death, Terry Pratchett’s Mort and Neil Gaiman’s various incarnations of Death are some favorites. And now Christopher Moore has added the Death Merchants Minty Fresh and Charlie Asher to my list.

WARNING: This book contains a fair amount of foul language, but I did not find it offensive or distracting. There is a scene in the book where Charlie’s daughter, maybe 3 or 4 years old, overhears something maybe she shouldn’t have and end up running around and saying in a sing-song voice, quot;not in the butt, not in the butt.quot; That made me laugh out loud and makes me smile ever time I think about it. But if you are easily offended by foul language, the seven dirty words really offends you, you should find something else to read.

From the publisher:

Charlie Asher is a pretty normal guy. A little hapless, somewhat neurotic, sort of a hypochondriac. He’s what’s known as a Beta Male: the kind of fellow who makes his way through life by being careful and constant, you know, the one who’s always there to pick up the pieces when the girl gets dumped by the bigger/taller/stronger Alpha Male.

But Charlie’s been lucky. He owns a building in the heart of San Francisco, and runs a secondhand store with the help of a couple of loyal, if marginally insane, employees. He’s married to a bright and pretty woman who actually loves him for his normalcy. And she, Rachel, is about to have their first child.

Yes, Charlie’s doing okay for a Beta. That is, until the day his daughter, Sophie, is born. Just as Charlie, exhausted from the birth, turns to go home, he sees a strange man in mint-green golf wear at Rachel’s hospital bedside, a man who claims that no one should be able to see him. But see him Charlie does, and from here on out, things get really weird.

People start dropping dead around him, giant ravens perch on his building, and it seems that everywhere he goes, a dark presence whispers to him from under the streets. Strange names start appearing on his nightstand notepad, and before he knows it, those people end up dead, too. Yup, it seems that Charlie Asher has been recruited for a new job, an unpleasant but utterly necessary one: Death. It’s a dirty job. But hey, somebody’s gotta do it.

©2006 Christopher Moore; (P)2006 HarperCollinsPublishers

I rate this book a 10 out of 10 and recommend it to anyone who enjoys a good story about death and does not mind a dose of foul language.

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Altered Carbon by Richard K. Morgan

I bought this book from Audible and listened to it using the Audible app on my iPhone. Todd McLaren does a fine job in narrating the audiobook.

This is a solid science fiction who-done-it story. I enjoyed the lead character Takeshi Kovacs and his loose morals and ethics. I look forward to reading the other books soon.

The publisher appears to not have read the story, in the summary it says "assuming one can afford the expensive procedure" while in the story everyone has their mind stored as part of basic healthcare that everyone receives, but the wealthy are able to update what is stored more often so that if they die they will loose a lot fewer memories. Also the wealthy are able to have clones of themselves available so they may transfer themselves to a younger body on a whim and be perpetually young.

I enjoyed the exploration of what a culture would be like when the death of a physical body held very little negative consequences and how terrible a true death, where a persons mind and all backups are destroyed, really is.

From the publisher:

In the 25th century, humankind has spread throughout the galaxy, monitored by the watchful eye of the U.N. While divisions in race, religion, and class still exist, advances in technology have redefined life itself. Now, assuming one can afford the expensive procedure, a person’s consciousness can be stored in a cortical stack at the base of the brain and easily downloaded into a new body (or "sleeve") making death nothing more than a minor blip on a screen.

Ex-U.N. envoy Takeshi Kovacs has been killed before, but his last death was particularly painful. Dispatched 180 light-years from home, re-sleeved into a body in Bay City (formerly San Francisco, now with a rusted, dilapidated Golden Gate Bridge), Kovacs is thrown into the dark heart of a shady, far-reaching conspiracy that is vicious even by the standards of a society that treats "existence" as something that can be bought and sold. For Kovacs, the shell that blew a hole in his chest was only the beginning.

Altered Carbon is the first Takeshi Kovacs novel. Don’t miss the sequels Broken Angels and Woken Furies.

©2003 Richard K. Morgan; (P)2005 Tantor Media, Inc.

I rate this book an 8 out of 10 and recommend it to people who enjoy science fiction and crime books.

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Ready Player One by Ernest Cline

I bought this book on Audible and filled every free minute with it until it was over.

A tour-de-force for Wil Wheaton, easily the best performance I have every heard or seen from him.

If Cory Doctorow and William Gibson wrote a book together, I imagine that it would be a lot like this one. It has the fun and pacing of a Doctorow book with the environment and physical elements of a Gibson novel. But I am not saying that this story is derivative in any way, it is its own story in its own world with fantastic characters that I am going to remember for a long time.

This story really works for me because it is character driven with the science fiction elements playing important roles without getting in the way of the character’s lives. By the end of the book the protagonists are our friends and antagonists are the hated enemy, just as it should be in any great story.

I can’t wait to share this book with my 2-year-old son when he gets older, hopefully it will help create an appreciation of the video games and movies I grew up playing.

From the publisher:

At once wildly original and stuffed with irresistible nostalgia, Ready Player One is a spectacularly genre-busting, ambitious, and charming debut—part quest novel, part love story, and part virtual space opera set in a universe where spell-slinging mages battle giant Japanese robots, entire planets are inspired by Blade Runner, and flying DeLoreans achieve light speed.

It’s the year 2044, and the real world is an ugly place.

Like most of humanity, Wade Watts escapes his grim surroundings by spending his waking hours jacked into the OASIS, a sprawling virtual utopia that lets you be anything you want to be, a place where you can live and play and fall in love on any of 10,000 planets.

And like most of humanity, Wade dreams of being the one to discover the ultimate lottery ticket that lies concealed within this virtual world. For somewhere inside this giant networked playground, OASIS creator James Halliday has hidden a series of fiendish puzzles that will yield massive fortune—and remarkable power—to whoever can unlock them.

For years, millions have struggled fruitlessly to attain this prize, knowing only that Halliday’s riddles are based in the pop culture he loved—that of the late 20th century. And for years, millions have found in this quest another means of escape, retreating into happy, obsessive study of Halliday’s icons. Like many of his contemporaries, Wade is as comfortable debating the finer points of John Hughes’s oeuvre, playing Pac-Man, or reciting Devo lyrics as he is scrounging power to run his OASIS rig.

And then Wade stumbles upon the first puzzle.

Suddenly the whole world is watching, and thousands of competitors join the hunt—among them certain powerful players who are willing to commit very real murder to beat Wade to this prize. Now the only way for Wade to survive and preserve everything he knows is to win. But to do so, he may have to leave behind his oh-so-perfect virtual existence and face up to life—and love—in the real world he’s always been so desperate to escape.

A world at stake.
A quest for the ultimate prize.
Are you ready?

©2011 Ernest Cline (P)2011 Random House Audio

I rate this book a 10 out of 10 and recommend it to anyone who likes science fiction and video games, especially those from the 80’s.

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Dodger by Terry Pratchett

And now for something completely different by Terry Pratchett…

I bought this book from Audible and used the Audible iPhone app to listen to it.

This is a great story from the creator of Discworld, Tiffany Aching, The Bromeliad Trilogy, Nation, and The Amazing Maurice. It is very different from those other stories, but it is full of his humor and voice.

Stephen Briggs does a fantastic job bringing the characters to life. His acting gives each character great depth.

The only Charles Dickens I have read was the minimum I could get away with in school as a kid, but after listening to Dodger I have a desire to give his works a closer look.

I hope to read many more Terry Pratchett books like this one.

From the publisher:

A storm. Rain-lashed city streets. A flash of lightning. A scruffy lad sees a girl leap desperately from a horse-drawn carriage in a vain attempt to escape her captors. Can the lad stand by and let her be caught again? Of course not, because he’s…Dodger.

Seventeen-year-old Dodger may be a street urchin, but he gleans a living from London’s sewers, and he knows a jewel when he sees one. He’s not about to let anything happen to the unknown girl – not even if her fate impacts some of the most powerful people in England.

From Dodger’s encounter with the mad barber Sweeney Todd to his meetings with the great writer Charles Dickens and the calculating politician Benjamin Disraeli, history and fantasy intertwine in a breathtaking account of adventure and mystery.

Beloved and best-selling author Sir Terry Pratchett combines high comedy with deep wisdom in this tale of an unexpected coming-of-age and one remarkable boy’s rise in a complex and fascinating world.

©2012 Terry and Lyn Pratchett (P)2012 Harper Collins Publishers

I rate Dodger a 9 out of 10, it is not a Discworld novel but it is a great read.

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Monster Hunter Alpha by Larry Correia

I read this book out of sequence, I read Monster Hunter Legion before reading this one, but it wasn’t that big a deal. In Legion they mention what happens in Alpha but most of it is kept a secret from the rest of the team, there are a few things that did not make sense, but not enough to make it awkward.

This story shows just how smart Larry Correia is, the first 2 books (and the 4th one) focused on the trials and tribulations of Owen Pitt, but the 3rd one focuses on Earl Harbinger for a change of pace and a chance to delve deeply into a different character. If he wants to, Larry Correia will be able to write Monster Hunter books forever changing the focus of each book at will.

I am now really excited to read the book that ends the Owen and Julie line and begins a new focus for the series, if that ever happens.

Go Earl!

From the publisher:

Dirty Harry meets Twilight. Number 3 in the break-out series and a follow-up to Monster Hunter International and Monster Hunter Vendetta.

Earl Harbinger may be the leader of Monster Hunter International, but he’s also got a secret. Nearly a century ago, Earl was cursed to be a werewolf. When Earl receives word that one of his oldest foes, a legendarily vicious werewolf that worked for the KGB, has mysteriously appeared in the remote woods of Michigan, he decides to take care of some unfinished business. But another force is working to bring about the creation of a whole new species of werewolf. When darkness falls, the final hunt begins, and the only thing standing in their way is a handful of locals, a lot of firepower, and Earl Harbinger’s stubborn refusal to roll over and play dead.

©2011 Larry Correia (P)2011 Audible, Inc.

I rate this book a 9 out of 10, fast-reading pulpy fun.

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Monster Hunter Legion by Larry Correia

OK, I screwed up and listened to this one out of order, it is the fourth book in the series when I should have been reading the third, Monster Hunter Alpha. Luckily the third book focuses on Earl so much that reading them out of order didn’t mess up the story line for me too much. But when you read them, I highly recommend reading them in the correct order.

Oliver Wyman continues to narrate the audio book and does so with great success.

If you are the type that does not trust the government and believes that they would do anything to create bigger and better weapons, even human experimentation, then this book is for you.

I am amazed at the amount of character development Larry Correia is able to slip in between the high-speed action of his stories. Owen and Julie’s relationship continues to grow and Mosh even gets to grow all while the action never pauses to take a breath. Great stuff.

From the publisher:

Monster Hunter International might be the premier monster eradication company in the business, but they’ve got competition.

When hunters from around the world gather in Las Vegas for a conference, a creature left over from a World War Two weapons experiment wakes up and goes on a rampage across the desert. A not-so-friendly wager between the rival companies turns into a race to see who can bag the mysterious creature first. Only there is far more to this particular case than meets the eye, and as Hunters fall prey to their worst nightmares, Owen Zastava Pitt and the staff of Monster Hunter International have to stop an ancient god from turning Sin City into a literal hell on earth.

©2012 Larry Correia (P)2012 Audible, Inc.

I rate this book an 8 out of 10, why aren’t you reading these already? They are great fun and quick reads.

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Monster Hunter Vendetta by Larry Correia

Oliver Wyman returns to narrate the second book in Larry Correia’s Monster Hunter Vendetta, book 2 in the Monster Hunter series of books. He continues doing a great job with all of the accents and odd speech patterns.

The bad guys in this book take a huge jump up the scary scale. Owen and the other Monster Hunters of MHI are up for the challenge.

I am really enjoying these books and am looking forward to more.

From the publisher:

Accountant turned professional monster hunter Owen Zastava Pitt managed to stop the nefarious Old Ones’ invasion plans last year, but as a result made an enemy out of one of the most powerful beings in the universe. Now an evil death cult known as the Church of the Temporary Mortal Condition wants to capture Owen in order to gain the favor of the great Old Ones. The Condition is led by a fanatical necromancer known as the Shadow Man. The government wants to capture the Shadow Man and has assigned the enigmatic Agent Franks to be Owen’s full-time bodyguard, which is a polite way of saying that Owen is monster bait.

With supernatural assassins targeting his family, a spy in their midst, and horrific beasties lurking around every corner, Owen and the staff of Monster Hunter International don’t need to go hunting, because this time the monsters are hunting them. Fortunately, this bait is armed and very dangerous.

©2010 Larry Correia (P)2011 Audible, Inc.

I rate this book an 8 out of 10, read the Monster Hunter International and then go right into this one.

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Monster Hunter International by Larry Correia

After listening to the 2 available Grimnoir Chronicles books I decided to give the Monster Hunter International books a try. In many ways they are very similar to each other, they both have lots of action, monsters, hardboiled fighting men, and a lot of action.

But unlike the Grimnoir Chronicles, the Monster Hunter books have very little magic and the setting is more in line with our mundane reality. It definitely gives the books a different feel. But even so, they are very similar.

Oliver Wyman does a good job narrating the book, he falters on the accents every now and then but he really nails some of the characters and I now can’t imagine anyone else doing a better job.

The reviews for this book are through the roof on both Audible and Amazon for a good reason, it is a really good monster action book. Once I started listening to it, I did not want to stop.

From the publisher:

Five days after Owen Zastava Pitt pushed his insufferable boss out of a 14th story window, he woke up in the hospital with a scarred face, an unbelievable memory, and a job offer.

It turns out that monsters are real. All the things from myth, legend, and B-movies are out there, waiting in the shadows. Officially secret, some of them are evil, and some are just hungry. On the other side are the people who kill monsters for a living. Monster Hunter International is the premier eradication company in the business. And now Owen is their newest recruit.

It’s actually a pretty sweet gig, except for one little problem. An ancient entity known as the Cursed One has returned to settle a centuries-old vendetta. Should the Cursed One succeed, it means the end of the world, and MHI is the only thing standing in his way.

With the clock ticking towards Armageddon, Owen finds himself trapped between legions of undead minions, belligerent federal agents, a cryptic ghost who has taken up residence inside his head, and the cursed family of the woman he loves. Business is good…. Welcome to Monster Hunter International.

©2009 Larry Correia (P)2011 Audible, Inc.

I rate this book a 9 out of 10 and recommend it highly for lovers of pulp, monster, and modern fantasy.

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Spellbound: Book II of the Grimnoir Chronicles by Larry Correia

This is the follow-up to Hard Magic and shows that Larry Correia is able to keep the action steaming along.

Faye has really taken off as a character and has become my favorite of the bunch. Bronson Pinchot does a great job of making her come to life.

If you read the first book I highly recommend you jump into this one and if you have not read Hard Magic, what are you waiting for, get to it already.

From the publisher:

Dark fantasy goes hardboiled in Book II of the hard-hitting Grimnoir Chronicles by the New York Times best-selling creator of Monster Hunter International. The Grimnoir Society’s mission is to protect people with magic, and they’ve done so successfully and in secret since the mysterious arrival of the Power in the 1850s, but when a magical assassin makes an attempt on the life of President Franklin Roosevelt, the crime is pinned on the Grimnoir. The knights must become fugitives while they attempt to discover who framed them. Things go from bad to worse when Jake Sullivan, former P.I. and knight of the Grimnoir, receives a telephone call from a dead man—a man he helped kill. Turns out the Power jumped universes because it was fleeing from a predator that eats magic and leaves destroyed worlds in its wake. That predator has just landed on Earth.

©2012 Larry Correia (P)2012 Audible, Inc.

I rate this book a 9 out of 10, even better than Hard Magic with even more insight into the characters and a lot of action.

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Mental Models by Indi Young

I read this book in a web browser, on an iPhone and on an iPad using Safari Books Online website and app.

According to this book "Mental models are simply affinity diagrams of behaviors made from ethnographic data gathered from audience representatives." This book does a great job describing how to create a detailed mental model.

As a front-end developer with a deep interest in usability I have talked a lot about customer mental models, but my understanding of what the term meant was very limited. Now as a UX designer it is more important for me to have a more in-depth understanding, including how to discover, document, and share what our customer’s mental models are for our industry.

I learned a lot of that from this book and hope to participate in a mental model exercise at some point in the future, but I do not necessarily want it to be a focus of my career. I like the idea of conducting the interviews to develop the model, but the analysis portion holds no interest for me.

Mental Models did cement my belief that establishing a clear mental model of your customer’s tasks can lead to better design, features, functionality, and focus to your products.

From the Mental Models book website:

There is no single methodology for creating the perfect product—but you can increase your odds. One of the best ways is to understand users’ reasons for doing things. Mental Models gives you the tools to help you grasp, and design for, those reasons. Adaptive Path co-founder Indi Young has written a roll-up-your-sleeves book for designers, managers, and anyone else interested in making design strategic, and successful.

"Indi Young’s mental models are the perfect way for your team to integrate your user’s perspective into your design. Indi has written a comprehensive guide for anyone who wants to make use of this power design technique. I’ll be giving this book out to all of our important clients and insisting they make it part of their process."
-Jared Spool, CEO & Founding Principal, User Interface Engineering

I rate this book an 8 out of 10 and recommend it to any UX designer who needs to develop a mental model to inform the creation of a website or app.

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